We at ‘Sweet’ by Elementor Ltd. (the “Company”, “Sweet”, “We”, “Us” or “Our”), are committed to protecting your (“You”, “Your” or “User”) personal data and Your privacy. This privacy policy (the “Policy”) provides You with information regarding the types of information collected, processed, and used by the Company and others on Our behalf to provide You with Our services (the “Services”) and on Our website [provide website link] (the “Website”) and Our online platform for provision of the Services (the “Platform”).
We will uphold the following principles:
It is important to Us that you have at all times all the information required for you to make educated decisions about the processing of Personal Data about you. For this purpose, We will strive to provide you with relevant information about the processing of Personal Data about you, in the proper manner and timing.
In addition, if We find you are required to be provided with specific information, We will provide it to you in the appropriate time and place.
We are also happy to answer any questions you may have and to provide you with any clarification you require, subject to legal limitations. For this purpose, you can approach Us by sending an email to the following address: [email protected].
The purposes for which We may process Personal Data about you include, inter alia, to provide you with Our Services, to customize our Services, to improve Our Services, to protect Our rights and interests, to offer you content and materials that can be of interest to you, to perform business and administrative activity that supports the provision of Our Services, and to uphold any legal or regulatory requirements that apply to Us.
We apply significant resources to allow you to exercise your rights as a data subject. Therefore, you may approach Us at any time you wish to review Personal Data about you, have Us amend it, erase it, cease using it for specific purposes or in general, or transfer it to you or to a third party. We will fulfill your wishes in accordance with the applicable law.
While We cannot promise absolute protection of the Personal Data about you, We can promise that We use and will continue to use a wide array of means and measures aimed at ensuring the Personal Data about you is secured.
This policy explains what personal data we collect from individuals, and how we use it, keep it safe, and share it (if necessary). This policy applies to all individuals whose personal data is collected by us, including our customers and Platform users (together “Customers”), visitors of the Website (“Website Visitors”), or end-customers and business contacts of our Customers (“Contacts”). This policy describes the types of Personal Data we collect as Data controllers, information about data processed by Us on behalf of Our Customers is handled in the DPA.
This Policy is part of and should be read in conjunction with our Terms and Conditions [insert T&C link].
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or in combination with additional information that We have or that We have access to.
In this Policy, the “Processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
2.1. We may collect Personal Data about You in the following circumstances:
2.2. You are not legally obligated to provide Us with any Personal Data about You. However, in some instances, not providing such Personal Data will prevent Us from providing You with the Services You and the Customers requested Us to provide and will prevent Your use of the Services or a part thereof.
2.3. When You provide Us with any type of Personal Data during Your use of Our Services, You are responsible for making sure You have all authorizations and permissions legally required to share this Personal Data with Us.
We may collect the following types of Personal Data about You:
3.1. Website and Platform usage information – This information includes online activity log, traffic information (including, without limitation, IP address, time of access, date of access, web and mobile page(s) visited, language used, operating system information, Your device information, crash reports and type of browser used, information regarding the device You used, including the hardware model, operating system and version, the website You visited before entering our Platform and other device identifiers). Some of this information may not identify You personally and therefore does not constitute Personal Data.
3.2. Website and Platform activity information – Whenever You use the Website or Platform, We monitor Your use and record Your activity. The information that We gather about You in this context includes any activity that You perform on the Website or Platform, such as dates and times of Your use, the length of time You use the Services on the Platform or Website, the type of Services used, etc.
When you are a Customer
3.3. Registration information and personal data – upon creation of an account with Us, You may provide Us with certain information, including Your full name, email address, contact information, profile photo, as well as any other information the We may deem necessary to collect at the point of registration. You may also use an external SSO service, allowing Us to collect Personal Data about you from such service to facilitate your registration.
3.4. Communication information – When you contact Us, through any channel whatsoever, including social media networks, You may provide Us with Your name, certain contact information (such as email address and phone), and the content of Your communication with Us.
3.5. Information we receive from third-party platforms and services – to provide You with the services we may receive information from third-party platforms and services, such as payment providers, login services, real-time communication providers (e.g. zoom, WhatsApp, Google Meet) and others. The information we receive is collected by such third parties and shared with Us under their respective privacy policy, or by You directly.
Aggregate Information
3.6. We may create statistical, aggregated, and anonymized data relating to our Customers, Website Visitors and Services for analytical purposes, including business development and Platform improvements. Aggregated data is derived from Personal Data and User Data but in its aggregated form it does not relate to or identify any particular client or individual or any specific user’s data. This data is used to understand our customer base and to develop, improve, and market our Platform.
You are responsible for ensuring the accuracy of the information You provide Us (or others on Our behalf) and for making sure this information is transferred to Us without violation of any applicable laws. Inaccurate information will affect Our ability to provide You with some of the Services, as well as Our ability to contact You as contemplated in this Policy.
We process Your Personal Data for one or more of the purposes outlined in this section according to the appropriate legal basis. We will not process Personal Data about you unless there is a legal basis for such processing. The legal bases according to which the Company may process Personal Data about you are as follows:
4.1. Your consent that the Company will process Personal Data about You for one or more specific purposes. By way of example, to send marketing materials to You. Where We rely on Your consent, You may withdraw Your consent for the purposes for which You provided Your consent at any time by sending a notice free of charge to the following email address: [email protected].
Where You withdraw Your consent for the processing of Personal Data about You, We might not be able to provide You with some or all of the Services You requested or in the form intended to be provided to You, and You will have no claim in respect of that
4.2. Processing is necessary for the performance of a contract to which You are party or to take steps at Your request before entering into a contract. This refers to all the information required for us to provide You with the Services and grant You access to the Platform and the various Services offered in connection therewith.
4.3. Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party. By way of example, for the purpose of improving Our Services, or for the exercise or defense of legal claims.
| Purpose | Legal Basis | |
|---|---|---|
| 1 | In order to register You with Our Services Upon your request to open an account and register to use the Services, We will process Personal Data about you in order to allow Us to perform such request. |
Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. |
| 2 | In order to provide you with the Services In order to provide you with access to the Services, and allow you to use all Services on the Website or Platform. |
Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. |
| 3 | In order to register You with Our Services Upon your request to open an account and register to use the Services, We will process Personal Data about you in order to allow Us to perform such request. |
Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. |
| 4 | To record and transcribe your communication with Contacts The Platform may allow you to record and transcribe Your communication with Contacts. When you choose to use the Services for this purpose, we will record your calls (video or audio) and transcribe them. |
Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. Your Consent. |
| 5 | To personalize our Services To provide you with the best experience we may use your Personal Data, including by recognizing an individual and remembering their information when they return to our Services, and to provide further localization and personalization capabilities |
Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 6 | In order to contact you for the purpose of operational requirements In some circumstances, We will contact you in order to update you in respect of certain operational matters—for instance, if We wish to update you of new Services features. In these circumstances, We will need to use Personal Data about you accordingly. |
Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. |
| 7 | In order to respond to your queries, requests, and/or complaints Processing of Personal Data about you is required in order to respond to queries you have concerning your use of the Services. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 8 | In order to diagnose and fix technological and operational problems and improve our services We may use Personal Data in the process of diagnosing and repairing different aspects of Our services. We may also use such data to improve Our Services. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 9 | In order to improve the Services We may use Personal Data about you in order to improve the Services. Such processing will include, inter alia, any comments and complaints received in respect of the Services, as well as any errors and malfunctions. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 10 | In order to send you marketing materials Inasmuch as you agree to receive marketing materials from Us, We will send you, via email, WhatsApp, SMS, telephone calls or other means, marketing materials relating to Our products and services (including, but not limited to, the Services), whether in existence now or developed in the future. We may also send you marketing materials relating to products and services, whether similar to Our products and services (including, but not limited to, the Services) and whether different ones and services of third parties. It is hereby clarified that you may withdraw your consent at any time, by sending an email free of charge with the title “Unsubscribe” to the following email address: [email protected] or by clicking the unsubscribe option in any marketing material sent to you. |
Your consent |
| 11 | In order to connect you to brands, products and services in ways that are important to you We use data collected about you from the Website and Platform, in order to present you with ads, offers and other sponsored content that We believe will be relevant to you, and We strive to ensure that this content is as relevant to you as any of your other experiences on the Platform. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 12 | In order to comply with any legal obligations or judicial or administrative orders We process Personal Data about you in order to comply with Our various legal obligations. |
Processing is necessary for compliance with a legal obligation to which the Company is subject. |
| 13 | In order to fight abuse of the Services and violations of Our Terms of Use, as well as harmful and misleading behavior We use all the information at Our disposal, including the information about you, to try to keep Our Platform secure. We may also share information about abuse or harmful content with law enforcement agencies. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 14 | In order to facilitate payment and billing We will need to process you Personal Data to facilitate the payment and billing process and allow you to purchase Services from us, where relevant. |
Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. |
| 15 | In order to perform and maintain various activities, supporting products and services Such activities include back-office functions, business development activities, strategic decision-making, etc. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 16 | In order to analyze the effectiveness of any marketing and advertising campaigns and activities of the Company | Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 17 | In order to perform analysis, including statistical analysis We use various analytical measures (including statistical ones) to make decisions on various issues. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 18 | In order to conduct research and promote innovation We use the information available to Us to study Our Services and collaborate with others in research designed to improve the Services. For this purpose, We will not share with others any Personal Data about you, but rather only aggregated and anonymized data that cannot identify you in any manner. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
| 19 | In order to protect Our and third parties’ interests, rights, and assets, including initiation, exercise, or defense of legal claims We may process Personal Data about you in order to protect Our interests, rights, and assets, or those of third parties, according to any law, regulation, or agreement, including any of Our terms and conditions and policies. |
Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party. |
This policy explains what personal data we collect from individuals, and how we use it, keep it safe, and share it (if necessary). This policy applies to all individuals whose personal data is collected by us, including our customers and Platform users (together “Customers”), visitors of the Website (“Website Visitors”), or end-customers and business contacts of our Customers (“Contacts”). This policy describes the types of Personal Data we collect as Data controllers, information about data processed by Us on behalf of Our Customers is handled in the DPA.
This Policy is part of and should be read in conjunction with our Terms and Conditions [insert T&C link].
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or in combination with additional information that We have or that We have access to.
In this Policy, the “Processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
5.1. We will not disclose Personal Data about You to third parties except as detailed in this Policy.
5.2. We may share Personal Data about You with third parties for the following purposes:
5.2.1. Upon Your consent or instruction;
5.2.2. With third parties providing Us services: Storage and hosting providers, including cloud computing services and data security services; IP address information; Analysis of user experience; Support; Billing and payments; AI services; Marketing; CRM data management; Accounting and legal services, and; Research, analytical, technical, and diagnostic services.
5.2.3. With third parties providing Us services related to the offering of the Services, including the Platform (e.g. cloud service providers, support providers, integrated third-party platforms providers);
5.2.4. If we will be subject to an audit or a due diligence process.
5.2.5. If We sell, assign, or transfer some or all of Our business or assets to a successor or acquirer, if We are acquired by or merge with a third party, or if We file for bankruptcy or become insolvent, or any other situation where Personal Data may be sold, assigned or transferred to a successor or acquirer;
5.2.6. To protect Our rights, property, and interest or those of third parties;
5.2.7. To fulfill Our legal or regulatory requirements or to comply with a court order.
6.1. Personal Data about you may be transferred to a third country (i.e. jurisdictions other than the one you reside in) or to international organizations. In such circumstances, the Company shall take appropriate safeguards to ensure the protection of Personal Data about you and to provide that enforceable data subject rights and effective legal remedies for data subjects are available.
6.2. If you are an EEA resident, please note that these safeguards and protection will be available if any of the following are met:
6.2.1. The transfer is to a third country or an international organization that the EU Commission has decided provides an adequate level of protection to the Personal Data that is transferred to it pursuant to Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”);
6.2.2.The transfer is according to a legally binding and enforceable instrument between public authorities or bodies pursuant to Article 46(2)(a) of the GDPR; or
6.2.3.The transfer is in accordance with standard data protection clauses adopted by the EU Commission pursuant to Article 46(2)(c) of the GDPR. The clauses adopted by the EU Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
6.3.You may request that the Company provide you with details concerning the safeguards employed by it to protect the Personal Data about you that are transferred to a third country or an international organization, by sending an email to the following address: [email protected].
8.1. You may allow Us to provide You with communications from Us, as well as from third parties, either in connection with the Services or in connection with other products and services.
8.2. You may opt-out from receiving communications from Us by sending a blank e-mail to Us to [email protected] or by clicking on the unsubscribe link available in Our e-mails sent to You.
9.1. We may use certain third-party services, such as analytics companies or companies delivering advertisements, which may use cookies or other technologies, and those practices and providers are subject to their own policies.
9.2.The cookie (which is a small text file) is installed on the device via which You visit or access the Platform. The cookies allow Us to collect information about You and Your behavior, to improve Your user experience, to remember Your preferences and settings, and to customize and offer You products and services that may interest You. Cookies are also used to collect statistics and perform analytics.
9.3.Some of the cookies We use are session cookies, which are downloaded temporarily to Your device and last until You close Your web browser, while others are persistent cookies, which last on Your device after You cease browsing the Service and are used to help the Service remember You as a returning visitor when You return to the Service.
9.4.The cookies We may use have been classified according to their functionality, as follows:
| Type of Cookie | Purpose | Additional Information |
|---|---|---|
| Strictly Necessary Cookies | These cookies are strictly necessary to enable you to navigate the Platform and use features you have requested. They are used to provide you with Our content, products, and services that you have requested.
Such cookies are essential to help your device download or stream information so that you can navigate around the Platform, use its features, and return to pages you have previously visited. |
These cookies collect Personal Data about you, such as user name and last login date, and identify you as being logged in to the Platform.
These cookies are deleted when you close your web browser (session cookies). |
| Functionality Cookies | These cookies are used to recognize you when you return to the Platform and allow Us to remember your choices and preferences. | These cookies survive the closing of your web browser, and last until their applicable expiry time. |
| Performance / analytics Cookies | These cookies are used to provide aggregated statistics in respect of the performance of the Platform and to test and improve such performance, in order to provide better user experience. In addition, they allow Us to carry out analytical functions on the Platform. | These cookies collect anonymized data that is not related to an identified or identifiable natural person. These cookies are valid for varying periods; some are deleted once you close your browser, while others have an indefinite validity period. |
| Third Party Marketing/Targeting Cookies | These cookies are used to deliver ads and marketing communications, and to display the Platform in a manner that is more relevant to you. They are also used to measure the effectiveness of an advertising campaign. These cookies record your visit to the Platform and the pages you have visited. | Some of these cookies are provided and used by third parties.
These cookies are valid for varying periods; some are deleted once you close your browser, while others have an indefinite validity period. |
9.5. You can change the privacy settings in the browser that You use, delete the existing cookies, prevent the creation of cookies, or click the setting that enables You to accept or deny the creation of a cookie every time that a cookie is detected. Please see below links to instructions on how to do this in respect of some of the most popular web browsers:
If you do so, some or all of the Service’s features and functionalities might not perform as intended.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
10.1. We have implemented suitable security policies, rules, and technical measures to protect and safeguard the Personal Data under Our control from unauthorized access, improper use or disclosure, unauthorized modification, or unlawful destruction.
10.2. Any transfer of Personal Data via the internet cannot be fully secured. Therefore, the Company cannot ensure the protection of Personal Data about you when transferred via the internet to Us.
11.1. The Platform may contain links to websites and/or applications of third parties. Other websites and applications may also reference or link to Our Platform. We do not control such websites and applications, nor the collection and/or processing of Personal Data about You by such websites and applications, and thus We are not responsible for the privacy practices. This Policy does not apply to any actions taken via such websites and/or applications.
11.2. Whenever You access such third parties’ websites and/or applications, We recommend that You carefully review their privacy policies before using such websites and/or applications and before disclosing any Personal Data about You.
12.1. TWe do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register to the Platform or the Services. If you are under 18, please do not use the Platform. No one under the age of 18 is allowed to provide any Personal Data to us
13.1. Generally, You have the right to request that We provide You with confirmation as to whether Personal Data about You is being collected by Us, to ask to review such data, to rectify the Personal Data if applicable, and to erase the Personal Data no longer required by Us.
13.2. Please note that We may need to receive Personal Data from You to verify Your identity before allowing You to exercise Your rights.
If you are an EEA resident please read this section below:
13.3. You are entitled to the following rights in respect of the Personal Data about you. To exercise such rights, you may send a request to exercise your rights to the following email address: [email protected].
13.3.1. Right of access
You have the right to receive from the Company confirmation as to whether or not Personal Data about you is being processed, and, if that is the case, access to the Personal Data and the following information: (1) the purposes of the processing; (2) the categories of Personal Data concerned; (3) the recipients or categories of recipients to whom the Personal Data have been or will be disclosed, in particular recipients in third countries outside the European Economic Area (EEA) or international organizations; (4) if possible, the envisaged period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period; (5) the existence of the right to request from the Company rectification or erasure of Personal Data or restriction of processing of Personal Data about you or to object to such processing; (6) the right to lodge a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information as to its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards relating to the transfer.
The Company shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any further copies requested by you. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form.
The right to obtain a copy of the Personal Data shall not adversely affect the rights and freedoms of others. Therefore, if the request harms the rights and freedoms of others, the Company may not fulfill your request or do so in a limited manner.
13.3.2. Right to rectification
You have the right to obtain from the Company the rectification of inaccurate Personal Data about you. Taking into account the purposes of the processing, you have the right for incomplete Personal Data about you to be completed, including by means of providing a supplementary statement.
13.3.3. Right to erasure
You have the right to obtain from the Company the erasure of Personal Data about you if one of the following grounds applies: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal ground for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data about you has to be erased for compliance with a legal obligation in European Union or Member State law to which the Company is subject.
This right is not applicable to the extent that the processing is necessary (a) for compliance with a legal obligation that requires processing by European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise, or defense of legal claims.
13.3.4. Right of restriction of processing
You have the right to obtain from the Company the restriction of processing of Personal Data about you if one of the following applies: (a) the accuracy of the Personal Data is contested by you, for a period enabling the Company to verify the accuracy of the Personal Data about you; (b) the processing is unlawful and you oppose the erasure of the Personal Data about you and request the restriction of its use instead; (c) the Company no longer needs the Personal Data about you for the purposes of processing, but the Personal Data is required by you for the establishment, exercise, or defense of legal claims; (d) if the processing of Personal Data about you is necessary for the purpose of the legitimate interests pursued by the Company or by a third party, unless We demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims; or (e) if the Personal Data about you is processed for direct marketing purposes, including profiling, to the extent it is related to such direct marketing.
If the processing of Personal Data about you has been restricted following your request, such Personal Data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
13.3.5. Right to data portability
You have the right to receive the Personal Data about you, which you have provided to the Company, in a structured, commonly used, and machine-readable format, as well as the right to transmit such Personal Data to another controller, if (a) the processing is based on your consent or on a contract to which you are a party, and (b) the processing is carried out by automated means.
In exercising your right to data portability, you have the right for the Personal Data about you to be transmitted directly from the Company to another controller, where technically feasible. The exercise of your right to data portability is without prejudice to your and the Company’s rights under your right to erasure. In addition, the right to data portability shall not adversely affect the rights and freedoms of others.
13.3.6. Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by the Company or by a third party, including profiling based on such legitimate interests. In such case, We shall no longer process the Personal Data about you, unless We demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.
You have the right to object at any time to the processing of Personal Data about you for direct marketing purposes, including profiling, to the extent it is related to such direct marketing.
13.3.7. Right to withdraw consent
You may withdraw your consent provided to Us for the purpose of processing Personal Data about you at any time, without affecting the lawfulness of processing based on your consent before its withdrawal.
13.3.8. Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of natural persons in relation to the processing of Personal Data within the European Union.
Your rights in respect of Personal Data about you as outlined in this section 13 may be restricted by European Union or Member State law to which the Company is subject.
13.4. We shall provide you with the information requested according to your rights outlined in this section 13 without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. We shall inform you of any such extension within one month of receipt of your request, together with the reasons for the delay.
13.5. The information requested according to your rights outlined in this section 13 shall be provided free of charge, unless stated otherwise in this section 13. Where requests are manifestly unfounded or excessive, in particular because of their repetitive character, We may either (a) charge a reasonable fee, taking into account the administrative costs of providing the information or communication or taking the action requested; or (b) refuse to act on the request.
13.6. The Company may require you to provide additional information necessary to confirm your identity in order to fulfill your request according to your rights outlined in this section 13, if We have reasonable doubts concerning the identity of the natural person making the request.
14.1. If you reside in the United States, please read below with respect to the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), and the Colorado Privacy Act (CPA)) rights you might have:
14.1.1. Right to know:
You have the right to receive the following information: What types of Personal Data collected; What are the types of sources of the Personal Data collected; To what end We collect sell or share the Personal Data; Types of third parties to whom We disclose Personal Data, if any, and; The specific pieces of Personal Data We have collected about you.
14.1.2. Right to correct:
Taking into account the nature of the Personal Data and the purposes of the processing thereof, you have the right to request that We correct inaccurate Personal Data about you.
14.1.3. Right to Easure:
You may ask Us to delete your Personal Data and direct Our service providers to do so. Please note that We may not delete your Personal Data if it is necessary to complete Our legal obligation to you to provide the Services or otherwise protect Our legal rights, comply with an existing legal obligation; or use your Personal Data, internally, in a lawful manner that is compatible with the context in which you provided the information.
14.1.4. Right to Limit Use and Disclosure of Sensitive Personal Data:
You have the right to request that We limit Our use or disclosure of your “sensitive personal information” that We collected from you. We may deny your limitation request if the use and/or disclosure of the information is necessary for Us to perform Our Services or provide the goods or Services as reasonably expected by an average consumer.
14.1.5. Right to Non-selling or Sharing:
You may ask Us to not sell your Personal Data, or share it with a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.
14.1.6. Right to Non-Discrimination for the exercise of your privacy rights:
You have the right to not be discriminated against by Us because you exercised any of your rights under the CCPA.
14.1.7. Right to designate an authorized agent to submit CCPA requests on your behalf:
14.1.8. You may designate an authorized agent to make a request under the CCPA on your behalf. To do so, you need to provide the authorized agent written permission to do so and the agent will need to submit to Us proof that such agent has been authorized by you. We will also require that you verify your own identity, as explained below.
14.2. In order to exercise your abovementioned rights, please contact us using the following details: email: [email protected].
14.3. Please note that We may need to receive Personal Data from you in order to verify your identity prior to allowing you to exercise your rights.
14.4. The rights specified may not apply to you, based on your place of residence and the relevant privacy protection laws.